Business Analyst

Scope of Responsibilities:

1.     Assess requests from end-users and provides feedback/updates to requester on result of assessment or development.

2.     Understands strategic business needs and plans for growth.

3.     Participates in the design, development, testing and deployment of system enhancements.

4.     Finds technological solutions to business requirements.

5.     Creates, analyzes, and validates detailed functional specifications.

6.     Facilitates design sessions with the implementation team to define the solution.

7.     Delivers elements of systems design, business rules, wireframes, or other detailed deliverables

8.     Validate software implementation configuration activities.

9.     Support end-user education.

10. Complete system maintenance training to maintain the system post activation.

11. Assume responsibility for project tasks and ensure they are completed in a timely fashion

12. Escalates and coordinates production issues to concerned departments or units or third-party vendor; ensuring that the resolution of issues is within the set Service Level Agreement.

13. Documents system issue and resolution applied.