Employee Engagement & Communication Manager

Fenergo is the leading provider of Client Lifecycle Management (CLM) solutions that digitally transform how financial institutions, asset management and fintech firms onboard and manage clients throughout their client lifecycle. 

 Its software digitally orchestrates every client journey from initial Know your Customer (KYC) and client onboarding, automating regulatory compliance and enabling continuous monitoring throughout the client lifecycle (transaction monitoring, perpetual KYC), all the way to client offboarding. 

Fenergo is recognized for its in-depth financial services and regulatory expertise and out-of-the-box rules engine which ensures financial institutions are future-proofed against evolving Environmental, Social and Governance (ESG), KYC, Anti-Money-Laundering (AML), tax and prudential regulations across 120+ jurisdictions. Headquartered in Dublin, Ireland, Fenergo has offices in North America, the UK, Poland, Spain, South Africa, Asia Pacific, and the United Arab Emirates. 

Opportunity 

Fenergo is a dynamic and forward-thinking organisation committed to fostering a positive and inclusive workplace culture. We believe that engaged employees are the cornerstone of our success, and we are seeking an Employee Engagement & Communication Manager to lead our efforts in creating a thriving and connected workforce. 

As an Employee Engagement & Communications Manager, you will play a pivotal role in nurturing a workplace environment where our employees feel valued, motivated, and empowered. You will be responsible for designing and implementing engagement strategies, programs, and initiatives that enhance morale, productivity, and retention. You will work closely with cross-functional teams to build a culture that promotes innovation, diversity, and a sense of belonging. 

Key Responsibilities: 

Employee Communications: 

• Internal Communications: Craft, review, and deliver employee communications that support internal information sharing and transparency of company-wide initiatives across multiple internal communication channels. 
• Enhance Internal Communication Channels: Promote and enhance internal communication channels that connect employees with leadership, fostering a culture of transparency and open dialogue.
• Oversight of Employee Communication Platforms: Provide direction for the use and evolution of our internal communication platforms, such as Workvivo, to support effective employee engagement. 
• Facilitate Company-Wide Updates: Lead the planning and execution of quarterly company-wide updates, both in-person and virtually. Collaborate with leadership and key stakeholders to develop compelling content that reflects the company’s strategic direction, achievements, and upcoming initiatives. 

Employee Engagement: 

• Oversee Engagement Initiatives: Establish and maintain a global annual calendar of key engagement initiatives, providing strategic guidance and oversight to the implementation teams regionally to ensure alignment with organisational priorities. 
• Support Employer Branding Strategy: Support positioning Fenergo as an employer of choice, ensuring that the company’s mission, CORE values, and culture are effectively communicated.  
• Diversity, Equity & Inclusion Strategy: Lead the development and implementation of a global Diversity, Equity & Inclusion (DEI) strategy alongside our Diversity Committee to foster an inclusive work environment and strategically alignment with the company purpose. 
• Oversight of Employee Recognition Programmes: Provide high-level guidance on the creation and continuous development of employee recognition and rewards programmes, ensuring these initiatives align with broader engagement strategies and organisational CORE values. 
• Support and Organise Employee Resource Groups: Provide strategic guidance and support to employee resource groups (ERGs), including the Women's Network, Diversity Committee, and Sport and Social clubs, ensuring they align with the company's values and objectives and remain within operational budgets. 

Requirements

• Bachelor’s degree in business, or a related field 
• Proven experience as a global Employee Engagement Manager/Communication Manager or in a similar role for at least 6 years. 
• Experience with Workvivo an advantage 
• A passionate advocate for diversity, inclusion, and employee well-being 
• Proven experience working globally across time zones and jurisdictions.  
• Strong understanding of employee engagement principles, organizational culture, and employee communications best practices. 
• Ability to working cross functional on a variety of initiatives 
• Excellent interpersonal and communication skills with the ability to build rapport at all levels of the organisation. 
• Exceptional project management skills with a keen eye for detail. 
• Proficiency in using engagement survey tools and software. 

Our promise to you  

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs.   

What we value is at the CORE of how we succeed: 

• Collaboration: Working together to achieve our best 
• Outcomes: Drive Success in every engagement 
• Respect: A collective feeling of inclusion and belonging 
• Excellence: Continuously raising the bar 

Benefits

What’s in it for you?  

• Healthcare cover through the VHI  
• Company pension contribution   
• Life assurance/ Income protection  
• 23 days annual leave  
• 3 company days  
• Annual bonus opportunity  
• Work From Home set-up allowance  
• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management  
• Other competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee, weekly fitness and sports classes and much more  
• Buddy system for all new starters  
• Collaborative working environment  
• Extensive training programs, classroom and online, through ‘Fenergo University’  
• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies  
• Defined training and role tracking to allow you see and assess your own career development and progress.  
• Active sports and social club  
• State of the art offices in the heart of Dublin’s Docklands with great facilities, canteen and games area  

Diversity, Equality, and Inclusivity 

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.