German-Speaking Customer Support | Home Office + Fully Paid Relocation to Greece

Patrique Mercier Recruitment PT is thrilled to present an exciting opportunity for a German-Speaking Customer Support Representative! This home office role includes a fully paid relocation package to Greece, enabling you to embark on a rewarding career while enjoying the rich culture and beauty of this Mediterranean paradise.

In this position, you will be the primary point of contact for our German-speaking clients, offering exceptional customer service and support. Your responsibilities will include addressing inquiries, resolving issues, and ensuring a positive customer experience. If you are passionate about customer service and ready for a new adventure, we want you on our team!

Responsibilities

Deliver high-quality customer support to German-speaking clients via phone, email, and chat.
Quickly address and resolve customer inquiries and complaints efficiently.
Maintain a deep understanding of our products and services to provide accurate information.
Document customer interactions to contribute to our quality improvement efforts.
Collaborate with team members to enhance the overall customer experience.
Participate in continuous training to improve skills and knowledge.

Requirements

Fluent in German (both spoken and written) with excellent communication abilities.
Proficient in English, both written and spoken.
Experience in customer support or a similar role is a plus.
Exceptional problem-solving skills and a customer-centric approach.
Friendly and professional demeanor with a strong commitment to customer satisfaction.
Ability to flourish in a fast-paced, dynamic environment.
Willingness to relocate to Greece and embrace a new lifestyle, with relocation costs fully covered.

Benefits