Learning and Development Administrator

About us

Protective Care Group was founded to offer tailor-made support for young people with complex needs, including those who exhibit challenging behaviours. We specialise in delivering the kind of dedicated care that local authorities often cannot provide - support that transforms lives enhances long-term well-being and future opportunities.

About the role:

Protective Care Group is currently experiencing growth, and our field-based teams who are dedicated to supporting young people on a day-to-day basis are expanding. This is an exciting time to join our team!

Our Learning and Development department is a fun, energetic, and dynamic place to work, and we are looking for a Learning and Development Administrator to support our growth.

In this role, you will collaborate with various stakeholders across departments to ensure the success and effectiveness of our learning initiatives.

Key Responsibilities:

You’ll be an essential part of our Learning and Development team, providing reliable administrative support to ensure everything runs smoothly. Your key responsibilities will include (but aren’t limited to):

• Coordinating schedules, venues and materials for the training calendar, sessions and delivery

• Maintaining accurate records of training activities, participant attendance, and feedback
• Generating reports on training effectiveness and employee development progress
• Assisting with the tracking of training costings, expenses and budgets
• Serve as a point of contact for employees regarding learning and development inquiries

Requirements

About you

We’re a fast-moving, energetic, and friendly team that loves getting things done - on time, every time! We play a key role in supporting our field teams, so working smart and staying efficient are at the heart of what we do.

If you love working with a close-knit team but also enjoy owning your tasks solo, you’ll fit right in. Juggling your workload and knowing how to prioritise is super important!

Admin experience is a must and experience with Learning Management Systems (LMS) or Customer Relationship Management systems (CRM) would be a great bonus. However, what really counts is confidence, attention to detail, and the ability to roll with evolution of the business. We’re a growing company, and things change from time to time, so being adaptable and staying cool under pressure will keep you ahead of the game.

You’ll need to be tech-savvy, have a sharp eye for detail, and, most importantly, bring a great personality! Strong people skills are key to communicating with stakeholders at all levels, and we love someone who can build relationships with a smile.

Benefits

What we can offer:

We’re based in stunning self-designed offices with plenty of free parking, an on-site gym (with gym access provided), bakery, deli’ and butchers. As we’re in the south Cotswolds countryside (GL53 9PQ), maybe check out how to get to us.

In addition to a competitive salary in the region of £26,000 - £28,000 (DOE) you’ll also receive the following benefits:

• Company pension scheme to which you can increase contributions and transfer other pensions
• Personalised onboarding and induction support
• Paid holiday allowance, enhanced with long service (we’ll honour unpaid leave if you run out of allowance)
• Paid compassionate leave
• Active and generous ‘refer a friend’ bonus scheme
• Have your birthday off
• Company sick pay
• Paid maternity/paternity leave
• Employee Assistance Programme – for work and personal support
• Internal confidential Welfare and Well-being support
• Voucher reward scheme for improvement suggestions we action
• Tailored self-developing planning

Closing date for applications is Friday 18th October at 12pm. Successful candidates will be contacted to arrange a telephone interview, which would be held in the week commencing Monday 21st October.

If you are interested in being part of our fantastic team, make sure you get your application in ASAP.