Suomenkielinen teknisen tuen agentti Kreikassa, jossa on täysi palkallinen siirt

Exciting news from Patrique Mercier Recruitment JP! We are seeking a Finnish-Speaking Technical Support Agent to join our innovative team in stunning Greece.

This position comes with a fully paid relocation package, making your transition smooth as you embark on this incredible career journey in a vibrant Mediterranean setting. In this role, you will provide exceptional technical support to Finnish-speaking customers, ensuring they receive the assistance needed to enhance their experience with our elite products and services. If you’re eager to expand your professional horizons while enjoying the beauty of Greece, we want to hear from you!

Responsibilities

• Deliver outstanding technical support to Finnish-speaking clients through various channels including phone, email, and chat.
• Identify and troubleshoot technical issues, providing effective solutions in a timely manner.
• Document all customer interactions and resolutions accurately in our CRM system.
• Communicate clearly with customers to understand their needs and provide tailored support.
• Collaborate with other departments to escalate complex issues as necessary.
• Engage in continuous training and professional development to stay current on products and services.
• Provide feedback on customer experiences to improve service quality and processes.

Requirements

• Fluency in Finnish and English, both written and verbal.
• Strong communication skills with a customer-oriented mindset.
• Prior experience in technical support or customer service is preferred.
• Ability to work effectively under pressure and manage multiple tasks.
• Excellent analytical and problem-solving skills.
• A desire to learn new technologies and improve on previous experience.
• Willingness to relocate to Greece and embrace a new cultural experience.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• Fully Paid Training
• Great Salary
• Monthly Events
• Fully Paid Relocation Package ( flight, transfer and hotel )